Privacy Policy

NivaCity has crafted this privacy statement to underscore our commitment to privacy for our customers and users of our products, services, online services, websites, and web services. This Privacy Policy governs how NivaCity uses, maintains, and discloses information collected from its customers and users of our Services.

NivaCity is dedicated to respecting our visitors' information. We collect basic data, such as IP addresses, browsers, and time of access, to analyze traffic and enhance our services. Cookies are applied for tracking purposes only, and all information collected is kept strictly confidential. Once a visitor becomes a client, their information is subject to our privacy policy.

Personal Information We Collect:
When ordering or registering on our site, you may be asked to provide your name, email address, mailing address, phone number, credit card information, or other details.

Usage of User Information:
We use collected information to personalize user experiences, improve our website, respond to customer service requests, administer contests or promotions, and process transactions.

Protection of User Information:
Your personal information is securely stored and accessible only by a limited number of authorized personnel. Sensitive/credit information is encrypted using Secure Socket Layer (SSL) technology, and transactions are processed through a secure gateway provider.

Usage of Cookies:
Cookies are used to remember and process items in the shopping cart, understand user preferences, track advertisements, and compile aggregate data about site traffic. Users can manage cookie preferences through their browser settings.

Google Analytics:
We use Google Analytics to analyze website traffic and enhance our users' experience. Google Analytics collects and processes data according to its privacy policy, which you can review at Google Analytics Privacy Policy.

Third-Party Disclosure:
We do not sell, trade, or transfer personally identifiable information to outside parties without advance notice. Confidentiality agreements are in place with third-party service providers.

COPPA – Children Online Privacy Protection Act:
Our services are not intended for individuals under the age of 13.

Fair Information Practices:
In the event of a data breach, users will be notified via email and in-site notifications within 7 working days.

CAN-SPAM Act:
Users can opt out of receiving marketing emails at any time. Messages will be identified as advertisements, include our business address, and honor opt-out/unsubscribe requests promptly.

If you wish to unsubscribe from future emails, follow the instructions at the bottom of each email.

Contacting Us:
If you have questions regarding this privacy policy, contact us at [email protected].